
Hi, I’m Jocelyne —
a Florida-based product designer with over a decade of experience in design and tech.
I’m passionate about problem solving and simplifying complexity, and strive to create informed and intentional digital experiences that empower people to work more efficiently and effectively with technology.
Expedia - Agent Tools
Explored improvements to core trip servicing workflows for traveler and partner support agents.
Smartbiz - SMB Lending Platform
Designed new workflow tools that helped to streamline, automate and scale high-friction areas of the loan servicing experience for internal loan specialists and lending partners.
Solarwinds - Cloud Monitoring SaaS
Designed data-rich views and configuration flows that improved observability, flexibility and scalability of large, interconnected datasets for software development teams.